Start a conversation

Articles

This section contains articles on how to use the StreetSmart mobile application and issues while using it

  • Managing Shifts for Workers as Supervisor from Mobile App

    Overview Supervising managers may need to view status of mobile workers and start or end shifts and breaks for workers within their team using a mobile device.  Prerequisites You have an account with ...

  • Assigning Phone Number to Another Worker

    Overview You may need to link a phone number/ device to another user when a worker leaves the company or moves to different department and you want another worker to use the same device. Prerequisites...

  • Retrieving PIN for Mobile Worker

    Overview Managers or administrators may need to provide PIN Number to mobile workers to be able to activate the mobile app for the first time or when PIN is required every time to log in to the applic...

  • Configuring Mobile Application to Start Automatically

    Overview Administrators may want to enable the auto startup option for the mobile application to be able to track worker location even if they forgot to turn on the app manually. Prerequisites You nee...

  • Supported Devices

    Overview You may want to know if you can use the StreetSmart mobile app on a specific device. StreetSmart mobile app can be installed on the majority of modern mobile devices, including iOS, Android s...

  • Starting and Ending Shift in Mobile App

    Overview Field workers can track their work time remotely using the mobile app. Worker timesheets can then be reviewed from the web portal.  Prerequisites You have installed and activated StreetSmart ...

  • Completing Jobs in Mobile App

    Overview Field workers can complete jobs assigned to them and track time spent on a job using the mobile app.  Prerequisites You have installed and activated StreetSmart mobile app on your device. Pac...

  • Creating Jobs in Mobile App

    Overview Field workers may need to create additional jobs using a mobile device while working with a customer. Prerequisites You have installed and activated the StreetSmart mobile app on your device....

  • Tracking Trips Using Mobile App

    Overview Field workers need to track their trips using their mobile devices for easy accounting and reimbursement of travel expenses. Workers enter start and end odometer values manually; the travel d...

  • Submitting Forms Using Mobile App

    Overview Mobile Workers may need to submit forms when completing jobs or when they need to provide specific information to the company office: Picture of completed repair or delivery as a proof of ser...