Overview You cannot find jobs that were completed by workers. This issue happens when the Complete/End Job action is configured to remove the job from the web portal. Solution From the web portal, nav...
Overview You have accidentally removed a job from the web portal and need to recover it. Solution Submit a ticket to StreetSmart support, including the information about the job that needs to be resto...
Overview You may need to print out data for completed jobs (e.g., summary, notes, linked forms, etc.). Solution From the web portal, navigate to Jobs > Job List. Click on the required job and select V...
Overview You cannot find the required worker in the list when trying to assign the newly created job. This issue happens when the Job Type (under which the job is created) is not available for the gro...
Overview You may encounter an issue when jobs are still displayed in the mobile app after being completed, also these jobs are listed as Active on the web portal. This issue happens when action to End...