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Articles

  • Creating Alerts

    Overview You may want to configure notifications for specific actions performed by workers: Exceeding the speed limit Entering a specific location or geofence Submitting a specific form Turning off lo...

  • Deactivating Alerts

    Overview You may want to stop notifications for configured events but keep the alert for future use. Prerequisites You need to have an account with the Company Administrator, Super User role, or a cus...

  • Adding Recipients to Alert

    Overview You may want to include additional managers or supervisors to existing email alerts. Prerequisites You need to have an account with the Company Administrator, Super User role, or a custom rol...

  • How to Receive Alerts as SMS?

    Overview You may want to set up an alert to be delivered as an SMS to selected recipients. Solution Create or modify an existing alert and select the required recipients in the Action Setup section. N...

  • Why Do We Receive Multiple Not Communicating Alerts?

    Overview You may receive multiple Not Communicating alerts for a single worker or alerts for several workers at the same time and wonder why these alerts would occur. Information By default, Not Commu...

  • Receiving Multiple Low Battery Alerts

    Overview You may receive multiple alerts for Low Battery level for the same user during a short period of time and want to know why this happens. Information The low battery level alert is triggered e...